IWC Kindly requests 24 hours notice for cancellation of clinic appointments. Last minute cancellations or not showing without notice creates gaps in student schedules and is detrimental to the learning experience at IWC. Clients that do not provide 24 hours notice will be required to pay for future appointments in advance via credit card. Refunds will not be issued for pre-paid appointments in the event of < 24 hour cancellations or no shows. Thank you for understanding.